We Offer Flat Rate Shipping on all orders.

  • Australia
    Australia Post Express Shipping within Australia $7 
    Free Shipping on all orders over $150
    • International
      DHL Express International Shipping $25
      Free Shipping on all international orders over $250 

    Prices are in Australian dollars (AUD).

      Packaging & Sustainability.
      We take great care to ensure our packaging has the smallest environmental impact possible whilst ensuring it arrives at you in pristine condition. All elements are either reusable, recyclable, or compostable. (The occasional piece of sticky tape may sneak in only when we really have to!)


      Local Pickup now available
      We offer local pickup at our Studio located in Melbourne Australia. Just select local pickup option at checkout.


      How long will delivery take?
      • During sale periods, processing times may increase to 2-3 business days from receipt of order.
      • For all shipping within Australia please allow 1- 3 business days to receive deliveries.
      • For all International shipping please allow 5 -7 days to receive deliveries.
      • For more information visit Australia Post.

      Need to track your order?
      Each customer will receive a tracking number for each order. For up-to-date tracking information please visit Australia Post. All orders will require a signature upon delivery. 
        Duties and Taxes 
        For International orders extra duties/tax fees may apply depending on the country of destination. These costs will be at the expense of the customer. 

          Countries We Ship to

          Armenia Hong Kong Philippines
          Austria Hungary Poland
          Bahrain Iceland Qatar
          Belgium India Romania
          Canada Indonesia Singapore
          Chile Ireland South Africa
          China Italy Spain
          Croatia Japan Sweden
          Cyprus Kuwait Switzerland
          Czechia Luxembourg Turkey
          Denmark Malaysia UAE
          Finland Netherlands UK


          New Zealand


          Germany Norway Vanuatu



          Papua New Guinea


          We are happy to offer exchange or refund on your purchase should you have a change of heart within 14 days of purchasing your product. This does not include sale items or pierced earring styles (for hygiene reasons). Purchases will be fully refunded minus the original shipping charge.

            Both Australian and international orders must be returned within 14 days from date of your delivery. All returned products must be in original condition and must not be worn or damaged.
              Please email hello@lua.studio and provide your order number and the reason for the return. Once assessed our customer care team will provide a Return Authorisation (RA) number. Please pack your item in the original packaging and return with your details to:
                LUA STUDIO
                PO Box 2301
                Hawthorn 3122
                Victoria Australia
                  Please include your order number and RA number.
                    You are responsible for arranging to have item(s) returned to us and for any cost incurred. We will be unable to offer refunds on items that do not reach us.
                      You must present your original receipt in order to exchange or refund any product with manufacturing defects. If you are requesting a refund, it may take up to 10 business days for funds to appear in your account.

                      SALE ITEMS

                        Please be advised that we do not offer refunds or exchange on sale items.
                        We kindly ask that you consider items carefully before making a purchase.


                        You will be notified by email once your returns have been received and processed.